X8k FAQ – all your questions
Answers right here

No. Under x8k's rules, each person may only hold one account. Attempting to open multiple accounts may result in all accounts being suspended and bonuses cancelled. This rule is strictly enforced to maintain a safe and fair gaming environment.

Yes, after logging in you can update your name, email, and other details from your profile settings. To change your mobile number, you'll need to contact customer support and complete an identity verification. This process is in place for your security.

on the login page and click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Verify your identity with the code and set a new password. The whole process takes just 2-3 minutes.

x8k accepts all major payment methods popular in Bangladesh. You can easily deposit and withdraw using mobile banking services like Mobile Banking, Nagad, Rocket, and Upay. Bank transfers are also supported.

The minimum deposit on x8k is just BDT 100 — kept low so new players can get started with ease. There's also a special welcome bonus available on your first deposit, so fund your account now and get playing.

Withdrawal requests on x8k are typically processed within 15 minutes to 24 hours. Mobile banking transfers are the fastest. Having your account verification completed before requesting a withdrawal speeds up the process further.

Your balance is usually updated within a few minutes of depositing. If it takes longer than 30 minutes, please contact our live chat support with your transaction ID and a screenshot. Our team will resolve the issue promptly.

Register Once completed, your welcome bonus will be credited to your account automatically upon your first deposit. The bonus amount depends on how much you deposit. To learn about the bonus terms and conditions, Promotions Page here.

Yes, logging into x8k every day earns you a daily check-in bonus. The longer your login streak, the bigger the bonus gets. Log in 7 days in a row and you'll also have a chance to win a special weekly reward.

Each bonus has its own Wagering Requirement, typically 10x to 30x the bonus amount. This means you'll need to place a specified amount in bets before withdrawing bonus funds. For accurate details, Promotions Page or Terms and Conditions here.

In x8k's referral program, share your unique referral link with friends or contacts. When they register through your link and make their first deposit, you earn a referral bonus. Find your link in the "Referral" section of your account.

x8k has over 500 games, including Slot Games, Fish Games, Live Casino, Sports Betting, and much more. New games are added regularly, so there's always something fresh waiting for you every time you log in.

Yes, all games on x8k use certified Random Number Generator (RNG) technology, ensuring every outcome is completely random and unbiased. Third-party auditors regularly verify the fairness of our games.

x8k's Live Casino features Bengali-speaking dealers who host games in your language. This makes the experience far more comfortable and enjoyable for Bangladeshi players. You can also chat directly with the dealer through live chat.

The x8k app is available directly from our Download Page from our site. Separate versions are available for Android and iOS. The APK file is completely safe and virus-free. Step-by-step installation instructions are App page available.

To install the APK on Android, go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps." Then open the downloaded APK file and follow the installation steps. If you run into any issues, App page's Check the detailed guide or get help via live chat.

The x8k app runs on Android 5.0 (Lollipop) and above, and works smoothly on most modern smartphones. For the best experience, Android 8.0 or higher with at least 2GB of RAM is recommended.

Yes, x8k uses industry-grade SSL encryption technology. Your personal and financial information is stored in fully encrypted form and is never shared with any third party. Our Privacy Policy Read on to learn more.

x8k takes responsible gaming seriously. Our platform offers tools such as daily, weekly, and monthly deposit limits, self-exclusion, session time limits, and cooling-off periods. To learn more, Responsible Gaming page here.